In today’s highly competive business environment where servicing plays a key role to win customers, bringing smile to a customer’s face is the most difficult task. Satisfied Customer will share his experience and will market your business to prospective customers.
Please find couple of points below they may be usefull in bringing a win – win situation.
- Welcome your customer’s / Visitor with a warm. Positive Attitude and smile in your voice and face.
- Acknowledge them and reassure that you are best person who is going to understand and solve the problem.
- Personalise the conversation by addressing the name, this helps.
- Do not forget to close the conversation with a Thank you for their choice.
please email on firstname.lastname@example.org